Returns & Exchanges
Assouline offers a 14-day return window for items in their original, shrink-wrapped condition to ensure your library remains a testament to luxury and quality. Please note that personalized or final sale items are not eligible for return or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a Return Authorization.
- 2.Prepare the Package
Carefully pack your items in their original protective shipping materials to prevent damage during transit, ensuring the book's corners and spine are secure.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via the portal and attach it to the outside of your package, covering any previous delivery markings.
- 4.Receive Your Refund
Once our warehouse inspects the returned items for original condition, a refund will be issued to your original payment method within 7-10 business days.